Privacy policy
1. Information We Collect
We may collect the following information:
- Name, phone number, email address
- Shipping and billing address
- Order history and preferences
- Payment information (processed securely via third-party providers)
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Communicate order updates and support requests
- Improve our products and customer experience
- Send promotional messages (only if you opt in)
3. Data Protection
- We implement reasonable security measures to protect your personal information.
- Payment details are handled by secure third-party payment gateways and are not stored on our servers.
4. Sharing of Information
- We do not sell or rent your personal data.
- Information may be shared only with trusted partners (couriers, payment processors) strictly to fulfill services.
5. Cookies
- Our website uses cookies to improve functionality and user experience.
- You may disable cookies through your browser settings, but some features may not work properly.
6. Third-Party Services
- Our website may use third-party apps or services (e.g., Shopify, payment gateways).
- These services have their own privacy policies, and we are not responsible for their practices.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Opt out of marketing communications at any time
8. Changes to Privacy Policy
- We may update this policy from time to time.
- Changes will be posted on this page with an updated date.
9. Contact Us
📧 Email: info@zouqezamal.com
📍 Address: Lahore, Pakistan